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The Biggest Mistake Poeple Make When Asking for Help
Or to put this another way, what's the best way to ask for help or to ask for a new feature?

This is going to seem obvious after you read it, but I get this all of the time.

Let's say that you are trying to accomplish something. You imagine how you might accomplish this thing using SkyTools, but you don't see that feature - the one you imagined. What often happens is that people ask me for their solution, without explaining what they are actually trying to accomplish. My response is inevitably going to be to turn around and ask what you are trying to accomplish. This is because there is often an existing way to do what you need to do. But if I don't know what that is, then I can't suggest it.

So here's the tip: tell me what you are trying to do, not how you want to do it. If you do that clearly, then I'll quickly be able to suggest an existing solution, and if one doesn't exist, I can start thinking about a good solution.
Clear skies,
Head Dude at Skyhound

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The Biggest Mistake Poeple Make When Asking for Help - by theskyhound - 2021-07-26, 06:41 AM

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