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Visual Sky Simulation issue? - Printable Version

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Visual Sky Simulation issue? - chrisp9au - 2019-03-05

When I go to the Visual Sky Simulation for an object by hitting the 'T' key,
I would anticipate that the object would appear in the centre of the Naked Eye field, 
at the centre of the Finder circles, and in the centre of the Eyepiece field.

This is not happening for me!  

Selected object is many degrees away from the centre of the Finder and at the edge of the Eyepiece display.

Is there a way to reset the display so that objects are centered?

Thank you


RE: Visual Sky Simulation issue? - theskyhound - 2019-03-05

Hello,

This is a bug in the graphics driver, which started when Windows 8 came along, and it keeps coming back despite being fixed again and again. The problem found it's way into a range of drivers, apparently via shared low level code, because it affects more than one manufacturer.

For starters, you should check to see if there is newer driver available that resolves the problem.

If your driver has yet to be fixed, try different windows screen item scaling factors. Normal (100%) scaling will always work, but it is often too small on higher resolution screens. Other scale factors will sometimes work correctly too, so try them all. Note that in order for the change to take effect, you must log out and then back in again after changing the scale. Tedious, I know, but it is the best way to find a scale factor that works, yet is still large enough to read.

If all else fails, people have reported that lowering the video resolution resolves the problem because you can use the normal (100%) scale factor, yet still be able to read it.

We have a support page that may also help:

http://skyhound.com/problems3.html

SkyTools 4 users a new graphics subsystem and is unaffected.


RE: Visual Sky Simulation issue? - chrisp9au - 2019-03-05

(2019-03-05, 04:29 PM)theskyhound Wrote: Hello,

This is a bug in the graphics driver, which started when Windows 8 came along, and it keeps coming back despite being fixed again and again. The problem found it's way into a range of drivers, apparently via shared low level code, because it affects more than one manufacturer.

For starters, you should check to see if there is newer driver available that resolves the problem.

If your driver has yet to be fixed, try different windows screen item scaling factors. Normal (100%) scaling will always work, but it is often too small on higher resolution screens. Other scale factors will sometimes work correctly too, so try them all. Note that in order for the change to take effect, you must log out and then back in again after changing the scale. Tedious, I know, but it is the best way to find a scale factor that works, yet is still large enough to read.

If all else fails, people have reported that lowering the video resolution resolves the problem because you can use the normal (100%) scale factor, yet still be able to read it.

We have a support page that may also help:

http://skyhound.com/problems3.html

SkyTools 4 users a new graphics subsystem and is unaffected.
Thank you Greg, I'll try what you suggest.
Looking forward to SkyTools 4 for Visual!
Chris

Problem fixed, thank you Greg!  Smile